{"id":3064,"date":"2022-09-28T08:48:00","date_gmt":"2022-09-28T13:48:00","guid":{"rendered":"http:\/\/activeprospect.com\/?p=3064"},"modified":"2024-08-05T16:37:49","modified_gmt":"2024-08-05T21:37:49","slug":"5-reasons-your-cost-per-lead-campaign-didnt-work","status":"publish","type":"post","link":"https:\/\/activeprospect.com\/blog\/5-reasons-your-cost-per-lead-campaign-didnt-work\/","title":{"rendered":"5 Reasons Your Cost-Per-Lead Campaign Didn&#8217;t Work"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3066\" src=\"http:\/\/activeprospect.com\/wp-content\/uploads\/2019\/05\/CPLcampaign-01.png\" alt=\"\" width=\"800\" height=\"350\" srcset=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2019\/05\/CPLcampaign-01.png 800w, https:\/\/activeprospect.com\/wp-content\/uploads\/2019\/05\/CPLcampaign-01-300x131.png 300w, https:\/\/activeprospect.com\/wp-content\/uploads\/2019\/05\/CPLcampaign-01-768x336.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s a common story for performance marketers: You arranged to purchase opt-in leads from a marketing partner on a cost-per-lead basis. You found and vetted the partner. You negotiated the contract and lead pricing. They integrated with your lead management system. Everything looks great, so you go live.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But instead of being the hero who drives tons of revenue for the company, the campaign fails to produce the desired results. What went wrong?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s start from the beginning with cost-per-lead purchasing and explore what cost-per-lead is, how you can assess your campaign strategies, and how ActiveProspect can help optimize your approach with <\/span><a href=\"https:\/\/activeprospect.com\/products\/leadconduit\/\"><span style=\"font-weight: 400;\">LeadConduit<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><b>Why Didn\u2019t My Cost-Per-Lead Campaign Work?<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Cost-per-lead campaigns sometimes have issues that can cause them to fail. We have detected the most problematic areas and would like to share helpful insightful tips to help decrease your cost-per-lead and cost-per-qualified-lead:<\/span><\/p>\n<ol>\n<li><b> You had no idea what type of lead you were buying.<\/b><\/li>\n<\/ol>\n<p>Did you investigate your leads? Ask yourself these quick questions every time you acquire leads:<\/p>\n<ul>\n<li>Did these leads really opt-in for your product or service?<\/li>\n<li>Was it an exclusive lead?<\/li>\n<\/ul>\n<p>Often buyers don\u2019t take the time to verify what they are buying. Remember: all leads are not created equally, and it is critical to identify the type of leads you are buying for your cost-per-lead campaign.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3067\" src=\"http:\/\/activeprospect.com\/wp-content\/uploads\/2019\/05\/CPLcampaign_image1-01.png\" alt=\"\" width=\"800\" height=\"350\" srcset=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2019\/05\/CPLcampaign_image1-01.png 800w, https:\/\/activeprospect.com\/wp-content\/uploads\/2019\/05\/CPLcampaign_image1-01-300x131.png 300w, https:\/\/activeprospect.com\/wp-content\/uploads\/2019\/05\/CPLcampaign_image1-01-768x336.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<ol start=\"2\">\n<li><b> You bought all the leads that were sent to you \u00a0(in other words, incentives were misaligned)<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Lead sellers still get paid whether the lead meets your criteria or not. If you\u2019re buying leads from a third party, your incentives must be aligned with your provider\u2019s; otherwise, you will purchase leads that do not meet your criteria, thus escalating your cost-per-qualified-lead.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ideally, you align incentives so that you only pay for the leads that meet your criteria. Many lead vendors allow for real-time rejects so that you don\u2019t have to pay for unwanted (a.k.a. bad) leads.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bad leads usually include the following:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fake or incorrect contact information<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recent duplicates<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Leads submitted by bots<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lack of compliance (Understand compliance further specifically as it pertains to the Telephone Consumer Protection Act (TCPA) <\/span><a href=\"https:\/\/go.activeprospect.com\/tcpa-compliance\/?utm_term=tcpa%20compliance%20requirements&amp;utm_campaign=&amp;utm_source=Marketing&amp;utm_medium=Marketing-CPC&amp;hsa_acc=9181983235&amp;gclid=Cj0KCQjwmouZBhDSARIsALYcoupCufhWdkZFiey6_xbtTPKJ6Wx21P2l5whOU5FF1Wd3iEBUAGEjt-8aArU7EALw_wcB\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You should be able to reject the leads that don\u2019t meet your criteria in real-time, and you should have a lead return process for bad leads that make it through your real-time screening process. Align your incentives with your seller to only pay for the leads you want and pay nothing for the leads you don\u2019t want.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With ActiveProspect\u2019s LeadConduit, <\/span><span style=\"font-weight: 400;\">you can manage your leads in real-time by rejecting the bad ones with enhanced data qualifications and directly send them to your CRM.<\/span><\/p>\n<ol start=\"3\">\n<li><b> You didn\u2019t track performance by source and optimize accordingly.<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">More than likely, you\u2019re buying leads from multiple sources. Just as every lead is not created equally, the same goes for your third-party sources. Even if you are only working with one lead vendor, each vendor typically uses multiple lead sources.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You need to use consistent and reliable source identifiers (such as the site domain where the lead was generated) so you can <a href=\"https:\/\/whatagraph.com\/blog\/articles\/lead-generation-kpis\/\" target=\"_blank\" rel=\"noopener\">track performance<\/a>. The bottom line: know which sources are sending the best quality leads at any given time so you know which sources allow for purchase optimization. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3068\" src=\"http:\/\/activeprospect.com\/wp-content\/uploads\/2019\/05\/CPLcampaign_image2-01.png\" alt=\"\" width=\"800\" height=\"350\" srcset=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2019\/05\/CPLcampaign_image2-01.png 800w, https:\/\/activeprospect.com\/wp-content\/uploads\/2019\/05\/CPLcampaign_image2-01-300x131.png 300w, https:\/\/activeprospect.com\/wp-content\/uploads\/2019\/05\/CPLcampaign_image2-01-768x336.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<ol start=\"4\">\n<li><b> You didn\u2019t follow up immediately.<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">No matter where someone opts in for your offer, they should get a real-time confirmation email and, if applicable, a follow-up phone call or text. Don\u2019t waste money on a cost-per-lead campaign by not having a plan to follow-up.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It may be necessary to work with sales and create a <\/span><a href=\"https:\/\/www.techtarget.com\/searchitchannel\/definition\/service-level-agreement\"><span style=\"font-weight: 400;\">service level agreement (SLA)<\/span><\/a><span style=\"font-weight: 400;\"> regarding how quickly sales should be following up with the leads from the campaigns you run. This way, both marketing and sales remain aligned throughout the process. Oftentimes lead buyers blame their vendors when the leads don\u2019t convert when the real reason was a lack of timely follow-up by the buyer.<\/span><\/p>\n<ol start=\"5\">\n<li><b> Your follow-up sales\/marketing process to convert the leads was flawed. \u00a0<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Perhaps your process wasn\u2019t appropriate for the type of leads you were buying. For example, does your sales process match the offer you promised the consumer in the ad? It is imperative to make sure you coordinate your campaign plans with the sales team, especially with regulations concerning TCPA that dictate clear and concise language about what the consumer is agreeing to. You do not want to be in a situation where sales calls are made when there is no prior consent or agreement to receive a call from the consumer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, if you buy a lead that you cannot contact during this privacy centric time this will cause you unexpected lost revenue.<\/span><span style=\"font-weight: 400;\"> Utilize ActivePropsect\u2019s <\/span><a href=\"https:\/\/activeprospect.com\/roi-calculator\/\"><span style=\"font-weight: 400;\">ROI calculator<\/span><\/a><span style=\"font-weight: 400;\"> to understand the impact on your bottom line in the event of department miscommunication.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By coordinating with the sales team, goals are aligned, compliance is further ensured, processes are streamlined, and leads are converted to customers. Always double check your steps with ActivePropsect\u2019s <\/span><a href=\"https:\/\/activeprospect.com\/blog\/tcpa-compliance-checklist\/\"><span style=\"font-weight: 400;\">TCPA Compliance Checklist<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><b>Take Action on Your Leads<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As a company that processes millions of leads per month for major buyers of internet leads across many industries, ActiveProspect possesses insight into what drives a successful campaign.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our <\/span><a href=\"https:\/\/activeprospect.com\/products\/leadconduit\/\"><span style=\"font-weight: 400;\">LeadConduit<\/span><\/a><span style=\"font-weight: 400;\"> product is a real-time lead optimization platform that empowers you to take action on your leads by customizing lead flow, enhancing leads with additional data, filtering and rejecting leads, and delivering it all straight to your CRM. LeadConduit supports over 100 pre-built unique integrations, including lead sources, data enhancements, and recipient systems, such as CRMs and autodialers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, LeadConduit has an Open API, so you can customize it as much as you&#8217;d like. LeadConduit helps guarantee that every lead is a qualified lead and keeps your cost-per-lead as low as possible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By effectively lowering your cost-per-lead, you can boost the ROI of your marketing activities while continuing to acquire new, high-quality leads for your sales team to convert.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019re ready to help! Read this <\/span><a href=\"https:\/\/activeprospect.com\/resources\/lead-optimization-wp-lp\/?utm_medium=Marketing-CPC&amp;utm_source=Marketing&amp;utm_campaign=\"><b>resource<\/b><\/a><span style=\"font-weight: 400;\"> to learn more about LeadConduit and how to decrease cost-per-lead and increase your marketing ROI.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Schedule a <\/span><a href=\"https:\/\/activeprospect.com\/demo-page\/?utm_medium=Marketing-CPC&amp;utm_source=Marketing&amp;utm_campaign=\"><b>demo<\/b><\/a><span style=\"font-weight: 400;\"> today!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s a common story for performance marketers: You arranged to purchase opt-in leads from a marketing partner on a cost-per-lead basis. You found and vetted the partner. You negotiated the contract and lead pricing. They&hellip;<\/p>\n","protected":false},"author":6,"featured_media":3065,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[109],"tags":[215,214,213,62],"ap-post-type":[],"ap-post-industry":[],"ap-post-product":[],"ap-post-topic":[311],"class_list":["post-3064","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","tag-bad-leads","tag-cost-per-lead","tag-cpl-campaign","tag-leadconduit"],"acf":[],"_links":{"self":[{"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/posts\/3064","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/comments?post=3064"}],"version-history":[{"count":0,"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/posts\/3064\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/media\/3065"}],"wp:attachment":[{"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/media?parent=3064"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/categories?post=3064"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/tags?post=3064"},{"taxonomy":"ap-post-type","embeddable":true,"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/ap-post-type?post=3064"},{"taxonomy":"ap-post-industry","embeddable":true,"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/ap-post-industry?post=3064"},{"taxonomy":"ap-post-product","embeddable":true,"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/ap-post-product?post=3064"},{"taxonomy":"ap-post-topic","embeddable":true,"href":"https:\/\/activeprospect.com\/wp-json\/wp\/v2\/ap-post-topic?post=3064"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}