{"id":9303,"date":"2024-09-10T21:11:52","date_gmt":"2024-09-11T02:11:52","guid":{"rendered":"https:\/\/activeprospect.com\/?page_id=9303"},"modified":"2024-12-12T09:10:26","modified_gmt":"2024-12-12T15:10:26","slug":"tcpa-compliance-requirements","status":"publish","type":"page","link":"https:\/\/activeprospect.com\/tcpa-compliance\/tcpa-compliance-requirements\/","title":{"rendered":"TCPA compliance requirements guide &#8211; ActiveProspect"},"content":{"rendered":"\n<h2>\n\t\tTCPA compliance requirements essential guide\n\t<\/h2>\n\t<p>Explore the key TCPA compliance requirements for your telemarketing campaigns and see how our solutions can help you get, manage, and document proof of <a href=\"https:\/\/activeprospect.com\/tcpa-compliance\/\">TCPA compliance<\/a>.<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"http:\/\/activeprospect.com\/wp-content\/uploads\/2021\/12\/arrow_component-1.png\" alt=\"arrow_component\" itemprop=\"image\" title=\"arrow_component\" onerror=\"this.style.display='none'\">\n<h1>\n\t\tKey TCPA compliance requirements\n\t<\/h1>\n\t\n<ul>\n<li><b>Obtain <a href=\"https:\/\/activeprospect.com\/blog\/express-written-consent\/\"> prior express written consent<\/a> <\/b>  from individuals before making telemarketing calls or sending texts using an automatic telephone dialing system (ATDS) or prerecorded voice.<\/li>\n<li><b>Check the numbers against the National Do Not Call (DNC) registry,<\/b> state DNCs, and your internal DNC list before making <a href=\"https:\/\/activeprospect.com\/blog\/how-new-fcc-sms-update-affects-marketing\/\"> telemarketing calls or texts<\/a> to ensure you do not contact individuals who have requested not to be contacted.<\/li>\n<li><b>Make telemarketing calls only between 8 AM and 9 PM<\/b> local time of the recipient. <a href=\"https:\/\/activeprospect.com\/blog\/tcpa-state-regulations\/\"> States<\/a> may also have further call time restrictions.<\/li>\n<\/ul>\n\t\n<ul>\n<li><b>You must include instructions on how to opt out<\/b> of future calls and messages.<\/li>\n<li><b>You must obtain prior express <a href=\"https:\/\/activeprospect.com\/blog\/tcpa-consent\/\"> written consent<\/a> for non-emergency robocalls <\/b>to wireless numbers and residential lines.<\/li>\n<li><b>Maintain records of consents obtained,<\/b> including the method, date, and content of the consent, to demonstrate compliance.<\/li>\n<li><b>You must provide your name,<\/b> the name of the person or entity on whose behalf the call is being made, and a contact telephone number or address during the call.<\/li>\n<\/ul>\n<h1>\n\t\tExplore TrustedForm TCPA compliance solutions\n\t<\/h1>\n<h5>\n\t\tCertify\n\t<\/h5>\n\t<p><img decoding=\"async\" src=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/check_icon_black.png\" alt=\"TrustedForm\" width=\"15\">&nbsp; &nbsp; Meet buyer compliance requirements<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/check_icon_black.png\" alt=\"TrustedForm\" width=\"15\">&nbsp; &nbsp; Improve lead quality to maximize value<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/check_icon_black.png\" alt=\"TrustedForm\" width=\"15\">&nbsp; &nbsp; Get independent certification<\/p>\n\t\t\t<a href=\"https:\/\/activeprospect.com\/trustedform\/certify\/\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\n<h5>\n\t\tVerify\n\t<\/h5>\n\t<p><img decoding=\"async\" src=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/check_icon_black.png\" alt=\"TrustedForm\" width=\"15\">&nbsp; &nbsp; Manage consent language variations<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/check_icon_black.png\" alt=\"TrustedForm\" width=\"15\">&nbsp; &nbsp; Meet disclosure requirements<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/check_icon_black.png\" alt=\"TrustedForm\" width=\"15\">&nbsp; &nbsp; Simplify compliance complexity<\/p>\n\t\t\t<a href=\"https:\/\/activeprospect.com\/trustedform\/verify\/\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\n<h5>\n\t\tRetain\n\t<\/h5>\n\t<p><img decoding=\"async\" src=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/check_icon_black.png\" alt=\"TrustedForm\" width=\"15\">&nbsp; &nbsp; Address potential complaints quickly<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/check_icon_black.png\" alt=\"TrustedForm\" width=\"15\">&nbsp; &nbsp; Understand the consumer experience<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/check_icon_black.png\" alt=\"TrustedForm\" width=\"15\">&nbsp; &nbsp; Obtain documentation for compliance<\/p>\n\t\t\t<a href=\"https:\/\/activeprospect.com\/trustedform\/retain\/\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\n<h5>\n\t\tInsights\n\t<\/h5>\n\t<p><img decoding=\"async\" src=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/check_icon_black.png\" alt=\"TrustedForm\" width=\"15\">&nbsp; &nbsp; Optimize your lead buying strategy<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/check_icon_black.png\" alt=\"TrustedForm\" width=\"15\">&nbsp; &nbsp; Focus on leads that show high intent<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/check_icon_black.png\" alt=\"TrustedForm\" width=\"15\">&nbsp; &nbsp; Stop paying for unwanted leads<\/p>\n\t\t\t<a href=\"https:\/\/activeprospect.com\/trustedform\/insights\/\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\n<h2>\n\t\tLatest blog posts\n\t<\/h2>\n\t<p><a href=\"https:\/\/activeprospect.com\/blog\/\"><b>Read more from our blog<\/b><\/a><\/p>\n\t<p>Have questions?<\/p>\n<h2>\n\t\tChat with an expert today!\n\t<\/h2>\n\t\t\t\t<img decoding=\"async\" src=\"http:\/\/activeprospect.com\/wp-content\/uploads\/2023\/09\/SDRsjordan-blissit.png\" alt=\"SDRsjordan-blissit\" itemprop=\"image\" title=\"SDRsjordan-blissit\" onerror=\"this.style.display='none'\">\n\t<script nonce=\"d6cafce609\">\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The 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gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_101' class='ap_standard-form' action='\/wp-json\/wp\/v2\/pages\/9303' data-formid='101' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_101' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_101_31\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_101_31'>Name<\/label><div class='ginput_container'><input name='input_31' id='input_101_31' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_101_31'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_101_11\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_101_11'>First name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_11' id='input_101_11' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_101_12\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_101_12'>Last name<span 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class='gf_placeholder'>Choose one<\/option><option value='Lead Buyer' >Lead Buyer<\/option><option value='Lead Seller' >Lead Seller<\/option><option value='Both' >Both<\/option><\/select><\/div><\/div><div id=\"field_101_2\" class=\"gfield gfield--type-text gfield--input-type-text resource_id field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_101_2'>Resource ID<\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_101_2' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_101_7\" class=\"gfield gfield--type-text gfield--input-type-text resource_url field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_101_7'>Resource URL<\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_101_7' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_101_16\" class=\"gfield gfield--type-text gfield--input-type-text resource_type field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_101_16'>Resource Type<\/label><div class='ginput_container ginput_container_text'><input name='input_16' id='input_101_16' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_101_18\" class=\"gfield gfield--type-text gfield--input-type-text utm_medium field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_101_18'>utm_medium<\/label><div class='ginput_container ginput_container_text'><input name='input_18' id='input_101_18' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_101_19\" class=\"gfield gfield--type-text gfield--input-type-text utm_source field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_101_19'>utm_source<\/label><div class='ginput_container ginput_container_text'><input name='input_19' id='input_101_19' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_101_20\" class=\"gfield gfield--type-text gfield--input-type-text utm_campaign field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_101_20'>utm_campaign<\/label><div class='ginput_container ginput_container_text'><input name='input_20' id='input_101_20' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_101_22\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full trustedform_solution field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_101_22'>TrustedForm Solution<\/label><div class='ginput_container ginput_container_text'><input name='input_22' id='input_101_22' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_101_23\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_23' id='input_101_23' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='[channel]' \/><\/div><\/div><div id=\"field_101_24\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_24' id='input_101_24' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='[channeldrilldown1]' \/><\/div><\/div><div id=\"field_101_25\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_25' id='input_101_25' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='[channeldrilldown2]' \/><\/div><\/div><div id=\"field_101_26\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_26' id='input_101_26' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='[channeldrilldown3]' \/><\/div><\/div><div id=\"field_101_27\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden 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